Privacy Policy

At Valley Software, we take your privacy very seriously. We will never collect any personal data without your consent. This document explains what data we store and how it is processed.

What Data we Collect

We collect the following personal data from you:

Why we collect data

We collect data for the following purposes:

Legal basis for processing your data

Our legal basis for collecting the data stated above is the legitimate interests of Valley Software Ltd, and of our customers & visitors.

What we do with your data

Any data provided by you will be stored on our internal systems. We will never:

Please not that we may share your data if we are required by law to do so – for example: if requested by court order, or to prevent fraud or other crimes.

How long we keep data

Children's privacy protection

Our services are not intended for children under the age of thirteen (13). Children under the age of 13 are not permitted to purchase our products or services. Children between the ages of 13 and 18 must obtain the permission of their legal guardian in order to purchase our services.

If you are the legal guardian of a child under the age of 13 (or 18 if you have not given consent) and you believe them to have purchased our services, please contact us and we will remove their personal information from our system.

Where your data is stored

All data provided will be kept in our database which is located within the United Kingdom. We will never export your data to any country outside the United Kingdom.

Please be aware that data collected by our payment vendor may be transferred outside of the European Economic Area. For more information, please visit

Your rights

You have the right to request:

Contact us

If you have any questions about anything in this privacy policy, or if you believe that your personal data has been misused or mishandled, you can contact us

If you are unhappy with the response to complaint regarding your personal data, you can complain to the Information Commissioner's Office


Valley Software reserves the right to change this policy at any time. If these changes affect how your personal data is processed, we will take reasonable steps to inform you prior to the changes being made.

Last updated: 9th March 2023